Customer Support Center

Before contacting our Technical Support, please register your software and have the following information available:

  • The version number of the operating system you are using.
  • The type and model of computer that you are using, including processor, amount of installed memory, monitor and video card.
  • The type of connection you are using, whether modem, shared port, TCP/IP, or direct cable connection.
  • The type and brand of modem you are using, as well as any custom settings you've specified.

You can use the following methods to contact a Hilgraeve Technical Support consultant:

Mailing Address E-Mail Address
Hilgraeve, Inc.
115 E Elm Ave
Monroe, Michigan 48162
support@hilgraeve.com
Phone Number
(734)-243-0576

Customer Support Request Form
Click here to go directly to the Customer Support Request form

Copyright © 2008 Hilgraeve, Inc. All Rights Reserved.