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Before contacting our Technical Support, please register your software and have the following information
available:
- The version number of the operating system you are using.
- The type and model of computer that you are using, including
processor, amount of installed memory, monitor and video card.
- The type of connection you are using, whether modem, shared
port, TCP/IP, or direct cable connection.
- The type and brand of modem you are using, as well as any
custom settings you've specified.
You can use the following methods to contact a Hilgraeve
Technical Support consultant:
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